All reviews taken from Trip Advisor and Booking.com
Lovely relaxing break. Excellent staff! Very helpful and friendly. Hotel immaculately clean throughout. Bed very comfy and breakfast was excellent, staff very attentive, would definitely stay again!
Very friendly staff, would go back. Excellent value for money & efficient breakfast service.
The hotel is comfortable and clean, breakfast was very good, and every member of staff we met was helpful and friendly.
We booked the hotel knowing that it was a two star hotel, there’s a lot of reviews slating the hotel for not being very up to date or having the best amenities etc. Which we felt was a tad unfair seeing as the hotel is exceptionally well run and it’s very clean!
I cannot fault the hotel and working in the travel industry I have stayed in many that cannot hold a candle to this hotel and those working in it. We will certainly go back!
We visit Jersey regulalry and had got into a routine of staying at the same hotel, this was unavalable on this occasion and reluctatntly I chose the Norfolk Hotel due to the location. We were so impressed with every aspect of the hotel and the kind and freindly approach of the staff. The establishment was so clean and well presented, the desk staff and breakfast staff were freindly and happy and the whole feel of the place was positive.
What can i say, the hotel despite only having 2 stars was first class! Could not fault anything, service, meals, cleanliness, location (including free car park).
We spent a lovely week at the Norfolk hotel and I must say we had a fab time. The rooms we spotlessly clean and fresh towels were put in our room every day. The food was excellent and there was plenty of choice on the menu. The staff were all very friendly and helpful.
So impressed with this friendly clean hotel. Brilliant location, town 5 minutes walk away.
Pool area clean and quiet, pool could have been a little bit warmer but still fine.
The rooms were spacious and perfectly clean and the beds were very comfortable.